We accept credit cards and Paypal. Payment must be received prior to shipping of product. We are located in California and must charge sales tax on all sales shipped to a California address
Being an independent business we rely on third party carriers and thus are not responsible for their mistakes.
Items usually ship within 7-10 working buisness days of receipt of payment unless special instructions have been provided.
Recipients should read opening instructions and open upon arrival. All items must be photographed the day of arrival if there is a problem.
Request a cancellation within: 2 hours of purchase
But please contact me if you have any problems with your order.
Refunds and Exchanges
There are no returns or refunds with live plants. However, if there is a problem or an item arrives damaged (this does not include minor imperfections such as small spots, streaks, or slight color shade variations) please contact us and we will do our best to resolve the situation.
Any damage claims must be made the same day the item is delivered and must include photos. We reserve the right to deny the claim if this is not done
If you have any problem with your order please send us a message or an email before leaving feedback so we can resolve it for you.
Plants are not always actual plant shown. It will be stated if so.
Saturday & Sunday's are not counted in processing time.